FAQ

TICKETING QUESTIONS:

Q: I want to see a show at The Flycatcher. How do I buy tickets?
A:
www.flycatchertucson.com or www.ticketfly.com, or by phone at 1.877.4-FLY-TIX (877-435-9849). Both sites work great on mobile phones!
• We do NOT sell tickets in advance at The Flycatcher (yet)

Q: Help! I am having difficulty buying tickets online/I can’t find my email receipt/I haven’t received my tickets in the mail yet — what do I do? Can you help me?!
A:
Short answer, not really. Long answer, all ticket concerns must be addressed at your point of purchase. If you purchased tickets online via Ticketfly, you must contact the great people at Ticketfly directly in order for any changes to be made. Please reach out to Ticketfly Support. They are better people than us and will help you out. If you ask us to help we are just going to ask them, so save yourself a step and hit them up first.

Q: What is your refund policy?
A:
All sales are final. We only issue a refund when a headlining act cancels or postpones their performance, at which point refunds will be made through Ticketfly automatically. They will notify you right away. If the headlining act cancels, you must get a refund from point of purchase . Otherwise, there are no refunds for tickets purchased from Ticketfly. We NEVER issue refunds in person at The Flycatcher.

Q: What time can I come down and buy tickets or pick mine up at will call?
A:
The Box Office opens at the advertised “Doors” time on your ticket or on The Flycatcher website. We really don’t issue tickets, we issue a stamp, the stamp is a ticket for your skin, make sure not to wash it off, our door person will gladly restamp you before you leave the building.

Q: What time should I get there?
A:
Show up on time to see ALL the bands! You paid to see the whole show, so you might as well see it all! There are 2 times listed on our website and your ticket — the first is the time that our doors will open, and the second time listed is when the first band will go on. Set times vary and typically are not announced until the day of the show. Please keep in mind, all set times and opening acts are always subject to change – sometimes last minute, and sometimes for seemingly no reason at all. We strongly suggest checking our website often — we make changes the second we receive any new information in order to keep you up to date.

Q: The website shows “Sold Out”, can I still get tickets?
A:
No. If the website says it is “Sold Out” then there are no more tickets for sale. That is what “Sold Out” means! It is unlikely any tickets will be released at the door, but you could get lucky.

GENERAL QUESTIONS:

Q: Where are you located?
A:
340 E 6th (on the corner of 4th Ave and 6th)

Q: Do you take CASH, CHECK or CARD? What types of payment does The Flycatcher accept?
A:
Our Box Office accepts CASH, VISA, Master Card and American Express. Bands selling at their Merch Table may only accept CASH. We have an ATM. The bar will take all your money in any form of legal currency you would like to give them.

Q: Do you allow outside food or beverage?
A:
No, outside food and beverages are not permitted.

Q: Where can I park?!
A:
We have an attached parking lot for customers, parking is $5 and it includes a drink ticket!

DRINKING/AGE/ID RESTRICTIONS

Q: How old do you have to be to attend shows?
A:
All of our shows are 21+, so 21!

Q: Do I need ID to enter the venue?
A:
An ID is only required if you plan on drinking alcohol, or for shows that are listed as 21+. We are a bar that serves liquor, and so we take checking IDs very seriously. In compliance with Arizona State Laws, anyone 21 and older, who plans on drinking alcohol, will have to show a valid, non-expired, government issued photo ID, regardless of how young you look! Anyone without proper ID, regardless of age, will be treated as under 21, and not allowed to buy, hold or drink alcohol. This policy is strictly enforced, and any violation will result in immediate ejection from the venue. If you are over 21 and still have a vertical ID, get that changed ASAP! By state law, we can only except vertical IDs for the first 30 days after you turn 21. We hate that law too, but we follow it with no exceptions.

Q: Do you allow re-entry?
A:
Yes, make sure to keep your stamp in viewable condition, that’s your ticket in and out.

MISCELLANEOUS:

Q: Can I smoke inside?
A:
No. Arizona has an indoor smoking ban.

Q: Do you have a patio… so I can smoke?
A:
Yes we have two, one out front to the lounge and one out back by the stage. 2 patios!

Q: Are firearms allowed in the club?
A:
No. Firearms are never allowed in The Flycatcher. Pursuant to A.R.S. § 4-229.

GENERAL SHOW INFORMATION:

Q: Is there a policy regarding photo/video/audio?
A:
Photo/video/audio policies are at the artists’ discretion and change night to night, but our standing policy is that no professional equipment is allowed unless authorized by the bands. With permission to photograph or record, you are allowed to capture the first 3 songs (no flash). You are welcome to bring your camera with the understanding that you may need to take it back to your car before entering the venue. Video recording is never allowed without permission. Permission must be obtained before the day of the show.

Q: How do I get a photo or media pass?
A:
All requests for media/photo passes must go through the artist/band’s publicist or label directly. We cannot offer media/photo passes. Only media/photo passes that have been submitted by the bands will be honored.

Q: I have a blog — does that mean I get in for free?
A:
Do you really? If you have a real blog, you can request media passes through the label/publicist, as described above. If you just post rants on your Facebook page, they might not want to give you a media pass, and you’ll have to buy a ticket.

BOOKING INFORMATION:

Q: My band wants to play, can we get booked?
A: We are always looking for great new bands! It is why we do what we do. Email us! Please send links to videos, music and as much useful information as you can. If you’re traveling through Tucson a specific time-frame always helps. If you are local, please let us know where you play often, and who you play with. Check out our website to see the types of shows we book before reaching out. We do love to work with DIY touring bands, but unfortunately we cannot help every band on tour (even though we wish we could!). If you contact us and we can’t accommodate you on this tour, we will try to help find someone who can.

Q: Can I rent your place for a special event?
A: Yes, We host all types of events including, but not limited to:

  • Fundraisers
  • Private parties
  • Speaking events
  • Wedding receptions
  • or post-wedding parties

Please contact us for price info and availability.